1. Introduction
Next Generation Contractors (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website at https://www.ngcontractors.com.au (the “Site”) or otherwise interact with us.
By using our Site or providing your information, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Information that identifies you personally, such as:
- Name
- Email address
- Phone number
- Company name or job title (if applicable)
- Any other information you voluntarily provide via contact forms or email correspondence
b. Automatically Collected Information
When you visit our Site, we automatically collect certain information through analytics tools, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages viewed, time spent on pages, and referring URLs
- General geographic location (based on IP)
This helps us understand how visitors use our Site so we can improve performance, usability and content.
3. How We Collect Information
We collect information in the following ways:
- When you contact us through forms or email (e.g., info@ngcontractors.com.au)
- Through automated tracking tools such as Google Analytics, Google Tag Manager, and Microsoft Clarity
- From cookies and similar technologies used to enhance your browsing experience
You can disable cookies or tracking in your browser settings, but doing so may affect certain features of the Site.
4. Use of Information
We may use your information for purposes including:
- Responding to your enquiries or requests
- Providing quotations or service information
- Analysing website performance and visitor behaviour
- Improving our services, marketing and communications
- Ensuring Site security and preventing misuse
Analytics data is used in aggregated and anonymised form wherever possible.
5. Analytics and Tracking Tools
Google Analytics & Google Tag Manager
We use Google Analytics and Google Tag Manager to monitor website traffic and user interactions. These tools collect information through cookies and similar technologies.
For more information about how Google collects and processes data, visit:
https://policies.google.com/technologies/partner-sites
You can opt out of Google Analytics by installing the browser add-on available here:
https://tools.google.com/dlpage/gaoptout
Microsoft Clarity
We use Microsoft Clarity to understand how users interact with our Site (for example, mouse movements, clicks and scrolling). Clarity captures anonymised usage data to help improve usability and performance.
For more information, see Microsoft’s privacy statement:
https://privacy.microsoft.com/privacystatement
6. Disclosure of Information
We do not sell or rent your personal information.
We may disclose information:
- To trusted third-party service providers that help us operate the Site or deliver services (e.g., analytics, hosting or email providers)
- When required by law, regulation, or a valid legal process
- To protect our legal rights or prevent misuse of our services
All third parties are required to handle your information securely and only for the purpose for which it was shared.
7. Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
While we implement best-practice security measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Some of our service providers (such as Google and Microsoft) may store or process data on servers located outside Australia. By using our Site, you consent to such transfers, provided that adequate data protection standards are maintained.
9. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or incomplete information
To make a request, please contact us at info@ngcontractors.com.au. We may need to verify your identity before fulfilling your request.
10. Retention of Information
We retain personal information only as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.
11. Links to Other Websites
Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of such third-party sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, feedback, or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: info@ngcontractors.com.au